Last updated 9 July 2026
This Privacy Policy applies to how we collect, use and process your information when you use the TenderAlerts website, services, applications and tools (collectively the "Service" or the "Website").
This Privacy Policy forms part of the TenderAlerts Terms of Service . By using the Service you agree to this Privacy Policy and the Terms of Service.
We may update the Privacy Policy at any time, with changes taking effect when you next use the Service or 30 days after we post the updated Privacy Policy on the website, whichever is earlier.
By using the Service, you acknowledge that we may collect, receive, record, organise, store, update, retrieve, process, use and share your information in the ways set out in this Privacy Policy, where this is necessary or reasonably required to provide, operate, secure, improve and support the Service, comply with legal obligations, or otherwise as permitted by applicable law.
You should be aware that when you click certain links on the Website or in the Service you may be redirected to other companies' websites, applications or services outside of our hosted environment, where any information collected is outside of our control. The privacy policy of those third parties will govern the information obtained from you by those third parties.
Account and User information: When you use certain aspects of the Service, we may require that you register as a user and provide information such as your first name, last name, valid email address, telephone number, password, company details, billing details and other information reasonably required to provide the Service. We may also require you to select or store certain preferences, saved searches, alert settings, bookmarks or other account-related settings to enable the Service to work.
Payment information: If you make a payment or subscribe to a paid plan, payment-related information may be processed by our payment service providers. We do not intentionally store full card numbers or sensitive card authentication details on our own systems. We may receive and store payment status, subscription status, transaction references, invoice information and related billing records.
Website, Application and Device Data: We may automatically receive and log information from your browser, device or application when you use the Service. This may include your IP address, browser type, device type, operating system, application version, mobile identifiers, pages or screens viewed, features used, dates and times of access, error or diagnostic information, and other website, application, device or systems-level information.
We may collect certain information through technology like cookies, pixels, local storage and similar technologies on your browser, device or application. Cookies are small text files that store information on your computer, mobile phone or other device locally. Pixels are small images that are part of codes on webpages or messages that allow another server to measure viewing of a webpage or message, and are often used in connection with cookies. The code tracks when a user has engaged with a specific screen, message or portion of a screen.
With the help of cookies, the web server can save, for instance, preferences and settings on the user's computer, mobile phone or other device, which are then automatically restored on the next visit. Cookies are used, among other things, to make the use of the Website and Service more user-friendly so that, for instance, you do not have to repeat the login process when you visit again. We use both persistent cookies and session cookies.
Whereas persistent cookies remain on your computer or device for a longer period, session cookies are automatically deleted when the browser window is closed or the session ends.
We may allow third parties such as analytics, performance, advertising or technical service providers to collect information using these types of technologies directly on our Website, applications or messages. The data that they collect is subject to the applicable privacy policy of those third parties.
We may use analytics and performance tools to understand how the Website, applications and Service are used, to improve functionality, diagnose technical issues, measure performance and improve the Service. These tools may use cookies, pixels, mobile identifiers or similar technologies.
We use the information we collect to fulfil your requests; provide the Service's functionality; manage your account and subscription; process payments and invoices; send tender alerts, saved search alerts, reminders, service messages and other communications; improve the Service's quality; personalise your experience; track usage of the Service; market the Service; provide customer support; back up our systems and allow for disaster recovery; enhance the security of the Service; prevent fraud or abuse; comply with legal obligations; and enforce our terms.
Third parties may receive information about you as follows:
Access, Correction and Deletion: For users that have created an account with us, you can access, correct or delete certain information by using various sections of the Website, application or Service, where available, or by contacting us.
Third-Party Choice: Certain third parties that may be active on our site or in the Service, for example analytics or advertising providers, may give you the ability to opt out of their collection and use of information for interest-based advertising or analytics.
Cookies: Most major desktop and mobile web browsers provide controls that allow you to limit or block the setting of cookies on your systems. Note that disabling cookies in your browser may result in decreased functionality in certain instances.
You may close your account or request deletion of your account by contacting us. Where an account deletion option is available in the Website, mobile application or Service, you may also use that option.
When you request deletion of your account, we will delete or de-identify the personal information associated with your account, unless we are required or permitted to retain certain information for legitimate business or legal reasons. This may include information needed for tax, accounting, payment records, security, fraud prevention, dispute resolution, enforcing our terms, maintaining suppression or unsubscribe records, or complying with applicable laws.
Deleting your account may permanently remove your access to the Service, saved searches, preferences, bookmarks, alert settings and other account-related features. Some technical records may remain in backups, logs, archives or records for a limited period before being deleted or overwritten in the ordinary course of business.
Uninstalling the mobile application or stopping use of the Service does not automatically delete your account or all personal information held by us. To request deletion, please contacting us, or use the account deletion option where available.
All information we collect is protected by reasonable technical means and reasonable security procedures in order to prevent unauthorised access or use of data. Unfortunately, the transmission of information via the internet is not completely secure. Although we try to protect your information, we cannot guarantee the security of your information in the course of its transmission.
Some of the systems and service providers we use to operate the Service may be located outside South Africa, or may process information outside South Africa. This may include providers involved in hosting, security, analytics, email delivery, SMS delivery, payment processing, backups, technical support and other operational services.
By using the Service, you understand and agree that your personal information may be transferred to, stored in, or processed in countries other than South Africa. Where we use third-party service providers, we take reasonable steps to use providers that process information in a manner consistent with this Privacy Policy and applicable South African law.
This Privacy Policy, and the interpretation and enforcement thereof, is governed by the laws of the Republic of South Africa.
If this Privacy Policy is regulated by the Consumer Protection Act, 68 of 2008 ('CPA') or the Electronic Communications and Transactions Act, 25 of 2002 ('ECTA') or Protection of Personal Information Act, 4 of 2013 ('POPIA'), it is not intended that any provision of this Privacy Policy contravenes any provision of the CPA, ECTA or POPIA.
Therefore all provisions of this Privacy Policy must be treated as being qualified, to the extent necessary, to ensure that the provisions of the CPA, ECTA and POPIA are complied with.
Nothing in this Privacy Policy limits or exempts TenderAlerts from any responsibility or liability or requires you to assume risk or responsibility or liability, or excludes any warranties implied in this Privacy Policy by law, to the extent that the law does not allow it.
Each provision of this Privacy Policy, and each part of any such provisions, is separate and severable from the others. To the extent that any provision in this Privacy Policy is found to be unlawful, invalid or unenforceable for any reason or in any jurisdiction, then it will, to the extent that it is unlawful, invalid or unenforceable, be severed from this Privacy Policy without invalidating or affecting the enforceability of the remainder of this Privacy Policy.
Yes Media CC (trading as TenderAlerts.co.za) is the party who is collecting and processing the information and is designated as the 'responsible party' for the purposes of this Privacy Policy.
Yes Media's contact details are:
Physical: Suite 20-301B, Waverley Office Park, Kotzee Rd, Mowbray, 7700
Telephone: (021) 447-6467
Website: www.yesmedia.co.za